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client journey collateral

WELCOME & FAREWELL PACKS

A professionally designed welcome pack to start engagements with clarity and professionalism, and a farewell pack to end them thoughtfully. 

The two documents are designed together, so they share the same look and feel, creating a consistent experience for your clients.

onboarding and off-boarding

Client Welcome + Farewell Packs

$1,390

This package includes a professionally designed welcome pack to start engagements with clarity and professionalism, and a farewell pack to end them thoughtfully. The two documents are designed together, so they share the same look and feel, creating a consistent experience for your clients.

1

place your order

2

targeted questionnaire

3

consultation session

4

content and visuals

onboarding and offboarding packs

why do I need this?

A well-designed welcome pack makes a strong first impression and sets the tone for the engagement. It reassures clients they’ve made the right decision, sets expectations clearly so you’re not answering the same questions over email, and gives them something to refer back to throughout. It also positions you as organised, prepared, and professional.

A good offboarding pack helps clients see how far they’ve come, prompts them for a testimonial while the experience is fresh, and keeps them connected for future work or referrals.

onboarding and offboarding packs

interactive for impact

Client Journey Collateral

onboarding and offboarding packs

What is Included

Your client journey and experience are important in your business. A well-designed onboarding experience signals that you run a professional practice. There are a number of considerations to think through to ensure your onboarding and offboarding packs work for your practice. This session helps you take a strategic approach rather than just filling in a template.

A professionally designed welcome document that sets the tone for your coaching relationship. Includes your philosophy, program overview, what clients can expect, communication guidelines, and mutual commitments - all structured so clients feel reassured and ready to begin.

A thoughtful close to the coaching relationship that helps clients see their progress, stay connected, and refer others your way. Includes their journey recap, next steps, feedback and testimonial requests, and ways to continue working with you.

Editable Canva files so you can update details yourself whenever your offer changes.

Print-ready PDFs you can email directly to clients or upload to your client portal.

Interactive, page-turning digital versions of both packs. Clients can click through online - feels polished and modern, and you can share via a link.

Other formats are available at different price points. I will discuss the options with you during our consultation session. 

Consult Flow Clients Only

PRICING

$1,590

$1,390

Reduced pricing available to Consult Flow clients only. 
50% of total invoice payable upfront.
If you are ready to proceed, please click on the floating payment button.
If you’d like to have conversation first, or prefer to pay on invoice, then no problem. 
Just send me an email – anphia@outlook.com

how does it work

Process

1

place your order

2

targeted questionnaire

3

consultation session

4

content and visuals

5

design and formatting

PLACE YOUR ORDER

step 1

Please pay your deposit via the payment button, or email me if you’d prefer to pay on invoice. Once payment is received, I’ll send you a questionnaire to get started.

targeted questionnaire

step 2

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Start straight away

step 2

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content and visuals

step 4

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consultation session

step 3

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design and formatting

step 5

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras bibendum cursus interdum. Suspendisse imperdiet metus feugiat lectus fringilla non. Fusce varius diam sed neque laoreet dapibus nulla mollis condimentum.

Consult Flow Clients Only

PRICING

$1,590

$1,390

Reduced pricing available to Consult Flow clients ONLY. 
50% of total invoice payable upfront.
If you are ready to proceed, please click on the floating payment button.
If you’d like to have conversation first, or prefer to pay on invoice, then no problem. 
Just send me an email – anphia@outlook.com